Whenever a change comes along there are those people who are very happy to see the change and are very encouraging of the change event. I call these people the change enthusiasts.
Author Archive for: Rich
About Richard Batchelor
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Entries by Richard Batchelor
Whenever a change activity is announced there are four ways that people can react to the news. Enthusiastic Accepting Resistant Destructive or Saboteur There may be other variances upon these reactions and some others that people will notice, but I see these are the four types of change reactions from people. So what does each […]
Change Management properly focuses on the people of the business experiencing change. That is ensuring they are ready for the change and in the right mindset for change. The mindset is an interesting area to examine.
Thinking of all your standard questions, how, what and why is probably best followed by when. I’ve done recent posts about how to change (Kotter) what is involved (change symphony) and why to use change management. So this is all about when to change.
I have been asked a number of times to describe what a business gets from using a change management professional. Often they see the role of a project manager as the person to deliver everything. Of course they are right; they will deliver or at least should get as close to delivering as possible. But […]
Last year I did a short piece comparing change management to conducting an orchestra. I was fortunate to get some really positive and constructive feedback on this and really appreciated all the interest it generated. It was called Orchestral Symphonies in Change Management
It’s been a while since I’d refreshed my mind with the wonders of John Kotter and his 8 steps for managing change. Our Iceberg is Melting is still one of my favourite change books and I recommend it as a great introduction to anyone about to undergo some change activity.